Knowledge and Content Management
178 Zendesk apps in Knowledge and Content Management
Bulk Macro/Dynamic Content Management
Jason Noor
Bulk update macros and dynamic content
Macro Manager by LEAFWORKS
LEAFWORKS
Macro Manager app to bulk import/export your macros and preview dynamic content
Help Center Import
Zenplates
Import categories, sections, articles and comments into Zendesk Guide.
ChatGPT Word WandAI
ChatGPT Word WandAI
The AI Copilot agents trust – a cost-effective alternative to Zendesk’s Advanced AI!
Keep AI Copilot for Support
Inkeep
Intelligent sidebar that helps agents resolve tickets faster.
Seismic Learning Practice
Seismic Learning
Practice real Zendesk ticket scenarios in Seismic Learning.
Virtru Secure Share
Virtru, Corp
Close tickets faster by easily and securely exchanging sensitive customer info.
PasteAway for Support
PasteAway
Canned response templates for your help desk team
iorad
Iorad
Make solution articles in minutes
Hippo Video
Hippo Video
Online video (screen, webcam, audio) recorder for Zendesk
Dropbox for Sell
Zendesk
View and share files and documents related to your deals in Zendesk Sell
Unleash
Unleash
AI-Powered Assistant for solving tickets faster with instant recommendations
AI Copilot by Pluno
Pluno
Suggested answers based on past tickets & knowledge base - with reasoning
Helpjuice
Helpjuice
Bring your Helpjuice Knowledge Base into your ticketing system!
Mayday
Mayday
The 1st AI Knowledge Empowerment Platform that boosts customer service.
Recursive Labs
Recursive Labs
Engage your customers with the most complete video chat and screenshare platform.
PDF Attachment Viewer
Canary Apps LLC
View PDF attachments within your Zendesk Support Tickets
Past Tickets Search AI by Macha
Macha AI
AI powered search for past Zendesk tickets
Guide Importer by LEAFWORKS
LEAFWORKS
Import/export Guide articles, sections and categories for different brands
Embrace Embedded
Embrace.ai
Use Embrace from within your Zendesk environment
WorkRamp
WorkRamp
Help your customer support agents to search WorkRamp inside every ticket
KnowledgeOwl Support Assist
KnowledgeOwl Support
Bring your KnowledgeOwl knowledge base into Zendesk Support tickets.
Macro: Find & Replace
1999 Studios
Find and replace for all your macros – easy bulk updating in one click.
SAP Litmos
SAP Litmos
Assign users to courses, teams or learning paths from within Zendesk.