This app integrates Helpjuice's knowledge base directly into Zendesk, allowing agents to search and navigate knowledge articles without leaving their tickets. Agents can quickly pull relevant articles to resolve issues and use them to draft ticket responses, improving efficiency and answer consistency.
Vendor Description
Easily navigate and search your Helpjuice Knowledge Base from within Zendesk tickets. You can also easily use your questions to answer Zendesk tickets.
Installation
Just install the app into your Zendesk account and sign in Helpjuice. The app will be shown in any ticket's page.
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