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PandaDoc

by PandaDoc Inc.

4.0 (23)
Paid

PandaDoc enables support teams to create, send, and electronically sign professional documents such as proposals, quotes, contracts, and invoices directly within Zendesk, with customer data automatically populating from ticket and user records. The app provides real-time document tracking and notifications, payment collection capabilities, and collaborative editing features, streamlining document workflows for support agents and reducing manual data entry.

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Vendor Description

Integrating PandaDoc within Zendesk Support simplifies the process of creating professional documents. Directly within Zendesk Support, create proposals, quotes, contracts and invoices from Ticket and User records - plus, collect legally binding electronic signatures. You’ll also be able to send and track documents in real-time. Client data saved within Zendesk Support will automatically populate within new documents.

  • Auto-populated fields - automatically populate documents with Zendesk Support data, including ticket and customer details.

  • Time-saving efficiencies - create any document using PandaDoc templates and send it for eSignature directly from your Zendesk account.

  • Streamlined payments - add payment options to documents so that clients can accept your proposals, quotes or invoices and pay straight away.

  • Real-time tracking - follow and track the status of documents directly within Zendesk. You’ll be notified whenever a recipient opens or signs a document.

  • Seamless collaboration - collaborate on documents with real-time commenting and automated approval workflows.

Looking for a step-by-step guide that showcases all features of the PandaDoc + Zendesk Support integration? Check out this helpful Zendesk Support article for more details.

Teams use PandaDoc to improve deal workflow, insights, and speed while delivering an amazing buying experience. Over 20,000 customers use PandaDoc to generate proposals, quotes, and contracts using customizable templates with on-brand styles, themes and rich media like videos and images.

Installation

  1. Install the PandaDoc application from the Zendesk Marketplace.

  2. Log in to your PandaDoc account. Sign up for a free trial if you don’t have one.

  3. In Zendesk, access the PandaDoc application from any Ticket or User record.

  4. Hit the connect button to log into your PandaDoc account.

  5. Create new or review existing documents associated with the record in Zendesk.

App Details

Version
3.11
Published
Jun 10, 2015
Last Updated
Sep 29, 2023
Installs
536+

Pricing

Pricing available on vendor website

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