The PDF Attachment Viewer app allows support agents to open and view PDF attachments directly within Zendesk Support tickets without downloading files locally, and includes a search function to find relevant information within PDFs. All PDF viewing occurs locally without involving third-party servers, keeping customer data secure. This benefits support teams that frequently handle PDF documents by reducing workflow friction and improving ticket resolution speed.
Vendor Description
- Open and view PDF attachments right within your ticket
- Easily search your PDF documents for relevant information from the PDF attachment viewer
- No more downloading PDF attachments to your file system before viewing them
This app does not involve third party servers to provide the PDF viewing experience - your data stays with you alone.
If you have any questions don't hesitate to reach out to [email protected]
Installation
- Click install.
- Open a ticket that contains PDF attachments
- Open the app and you should see the names of your PDF attachments
- Click on a PDF's name
- Enjoy the view
If you have any questions feel free to reach out to [email protected]
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