Browse Zendesk Apps

Past Tickets AI Knowledge Base by Macha

Macha AI

Paid

Turn past tickets into usable knowledge articles

Faqtual

Gyrotechnics Group Pty Ltd

Paid

An integrated knowledge base and snippets manager for customer support teams

eGain Knowledge Hub

eGain Corporation

Paid

Ensures fast, consistent, and accurate answers to customer queries.

Doc Viewer Pro

Blue Canary Software Ltd.

$1/agent/mo

Easily view docs in a popup, new tab, or download them!

R2

Rancard

Paid

R2 provides AI powered automated responses to your customers' requests

Smart Tribune

Smart Tribune

Paid

Your Smart Tribune Knowledge Base directly integrated into Zendesk ecosystem

IBAM Enhanced messaging widget

IBAM Solutions AB

$10/agent/mo

Configure, brand, and deploy your Zendesk messaging widget

Embed

Pluscloud

$1/agent/mo

Send video, image links and any other Open Graph enabled link as a thumbnail!

LiveX AI Reply

LiveX AI Inc

Paid

Enhance Zendesk productivity with automated summaries and replies

HelpCenter.io

HelpCenter.io

Paid

Bring together your HelpCenter.io knowledge base and your help ticketing

LiveX AI Assist

LiveX AI Inc

Paid

Supercharge Zendesk agent productivity

Knowledge Share

Pluscloud

$3/agent/mo

Search and link public articles in your tickets from an external Help Center

Agent Chat

Agent Chat

$4/agent/mo

Communicate with your colleagues within Zendesk.

Lighthouse

Lighthouse

Paid

Let your agents find answers for customers directly in Zendesk.

Hickory Training LMS

Hickory Training

Paid

Hickory's personalized mirco-learning for customer service teams within Zendesk.

Twig AI CoPilot

Twig

Paid

Save 50% time on every support ticket with AI

Quark.ai Assistant

Quark.ai

Paid

Interprets Tickets to provide Resolutions from Reference Documents

Knowledge Capture Actions

pluscloud

$3/agent/mo

Perform automated actions when using knowledge articles in a ticket comment

KMS AI

KMS Lighthouse

Paid

Power your customer care

Evatic Intelligence

Asolvi

Paid

Empower your support agents with machine specific insights from Evatic

Send Self-Service

CallVu Support

Paid

Share with your customers: • Digital forms • Interactive flows • Self-service tasks All without leaving Zendesk.

Resolver AI

Infigos LLC

$5/agent/mo

RAG-powered AI draft replies based on your Zendesk Help Center & internal docs.

ChatGPT Helper by Saasly

Spritle Software

$2/agent/mo

Streamline customer support with AI-powered response templates.

knowmax

support

Paid

Make AI-powered Knowledge work for your Customer Self Service