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Agent Productivity

331 Zendesk apps in Agent Productivity

AI Agent Assist icon

AI Agent Assist

2app.pro

Free

Revolutionize customer support with ChatGPT integration on Zendesk

4.0 (2)
Save as Draft icon

Save as Draft

Eastern Logic

Free

Create draft notes from ticket comments and allow other users to review.

4.0 (3)
PDF Print Export for Guide icon

PDF Print Export for Guide

Canary Apps LLC

Paid

Create PDFs from your knowledge base articles

No reviews yet
Queuerious icon

Queuerious

Sparkly

Free

Show your current call queue to agents

3.0 (2)
Admin Center icon

Admin Center

SweetHawk

Free

Quick access to Admin Center from the nav bar

5.0 (9)
QuickNote icon

QuickNote

Tomas Baidal

Free

Add internal notes while typing public comments.

5.0 (3)
Deeplinks PLUS App by LEAFWORKS icon

Deeplinks PLUS App by LEAFWORKS

LEAFWORKS

$29/mo

The Deeplinks PLUS App for Zendesk makes it possible to call custom URLs right within your ticket.

5.0 (4)
Sticky Notes icon

Sticky Notes

Lovestock & Leaf

$1/agent/mo

Pinned comments, logged notes, custom fields, smart notices and action buttons

4.0 (6)
Parent Child Ticketing icon

Parent Child Ticketing

Ulgebra

Paid

Link & Update tickets with related tickets Quickly

3.0 (2)
Smart End-Users Merge icon

Smart End-Users Merge

SimpleBU

$40/mo

Detect automatically and merge potential duplicate end-users

5.0 (1)
Fav! Bookmarks Tickets icon

Fav! Bookmarks Tickets

2app.pro

Free

Display your bookmarks tickets on the top bar.

5.0 (2)
Classic Widget Configurator icon

Classic Widget Configurator

Premium Plus

Free

Configure and customize your Classic Zendesk widget.

No reviews yet
Proactive Bulk Tickets icon

Proactive Bulk Tickets

Sparkly

$99/mo

Start the outbound conversation with a Proactive Ticket, Message and Campaign

5.0 (16)
Select Email Sender Address icon

Select Email Sender Address

Automate My Store

$2/agent/mo

Easily find the sender mail, auto-apply based on groups, restrict & add tags

5.0 (3)
Shortcuts icon

Shortcuts

Sparkly

$99/mo

One click access to your business systems

5.0 (4)
Tickler icon

Tickler

Lovestock & Leaf

$2/agent/mo

Delightful checklists within tickets, that you can share and reuse.

4.0 (35)
Default Settings App icon

Default Settings App

Eastern Logic

Free

Specify a default brand, group, and ticket form for differnt groups.

5.0 (2)
One Time Secret icon

One Time Secret

Andrew Schreiner

Free

Create a one time secret key using the One Time Secret api

No reviews yet
Macro Suite icon

Macro Suite

Sparkly

$99/mo

Macros & Dynamic Content language. Create templates/scenarios in a Macro.

5.0 (28)
FlowEQ icon

FlowEQ

FlowEQ

Paid

Embedded decision trees and automation help reps resolve tickets 10x faster.

5.0 (50)
Reply From icon

Reply From

Davide Troise

$1/agent/mo

Choose and automatically set which email address to use to reply to your clients.

5.0 (23)
Planhat icon

Planhat

Planhat

Paid

Give your support team access to key customer insights such as the health score and engagement data via Planhat's Zendesk app

3.0 (2)
Custom Objects Editor icon

Custom Objects Editor

Nusive

Free

Create, Edit and manage relationships between Sunshine custom objects

No reviews yet
Audio and Video Player by inFocusCX icon

Audio and Video Player by inFocusCX

InfocusCX

Free

Ouça áudios e assista vídeos diretamente da interface do ticket.

5.0 (1)