Parent Child Ticketing enables Zendesk users to create hierarchical relationships between tickets by linking parent and child tickets together. The app automatically synchronizes field updates between related tickets, allowing changes made to a parent ticket to propagate to its children and vice versa, and includes the ability to generate child tickets directly from existing tickets. Support teams managing complex issues with multiple related or dependent tickets benefit from this streamlined organization and automated data consistency.
Vendor Description
Parent Child Ticketing for Zendesk
Link your tickets together in Zendesk support.
Features
Link any ticket with Parent Tickets.
Link child tickets with any ticket.
Update parent ticket if Child Ticket fields updated
Update Child Ticket if Parent Ticket Updated
Create a Child Ticket from any Ticket.
About Ulgebra
We develop extensions & integrations for web apps.
Contact us for integration requirements.
Installation
Read our documentation click here to setup Parent Child Ticketing in Zendesk.
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