Knots
31 apps on the Zendesk Marketplace
knots.io?utm_source=zendesk.com&utm_medium=referral&utm_campaign=marketplace
Merge Tickets
Knots
Streamline Zendesk ticket management with automatic merging
Ticket Parser Extract Patterns by Knots
Knots
Automatically find important information from tickets and autofill fields
Convert PDFs, Scans + Images to Text
Knots
Use OCR to extract actionable text from attachments and images – no more copy & paste!
Export Tickets as PDF
Knots
Easily export Zendesk tickets in PDF format
AI Ticket Autofill by Knots
Knots
Find data and extract information inside Tickets in Zendesk
Studio by Knots
Knots
Easy integration and workflow automation for the modern enterprise
AI Ticket Classification
Knots
Classify tickets by intent or sentiment
API Data Sync by Knots
Knots
Integrate with other systems and automatically send and get data
Round Robin Assignment by Knots
Knots
Effortlessly distribute tickets among agents with smart Round Robin technology
Slack Notifications
Knots
Send targeted alerts from Zendesk to Slack
Redact Attachments
Knots
Automatically remove sensitive ticket attachments
AI Ticket Summary by Knots
Knots
Streamline ticket management with AI-Powered Ticket Summarization
GPT Sidebar
Knots
Your custom AI Copilot for every Ticket in Zendesk
Change Ticket Requester by Knots
Knots
Automatically find contact information and change the ticket requester.
Remove Attachments
Knots
Auto-delete attachments from open and closed tickets via search
GPT Editor
Knots
Easily create AI-generated responses in Zendesk
Shopify Event Sync by Knots
Knots
Automatically sync data from Shopify and interact with it directly in the ticket
AI Sentiment Analysis
Knots
Identify the emotions of the requester to provide a better customer experience
AI Ticket Redaction by Knots
Knots
Efficiently automate redaction in Zendesk Tickets
Telephony Integration by Knots
Knots
Seamless phone system integration for enhanced Zendesk support
Language Detection by Knots
Knots
Dynamically identify the language of the ticket in Zendesk for multi-language support.
Change Primary Email
Knots
Effortless Zendesk email management: replies delivered to the right inbox
Flow by Knots
Knots
Easy integration and workflow automation for the modern enterprise
Process Excel
Knots
Automatically extract and use data from Excel files in Zendesk