Cycle connects Zendesk support tickets to product feedback management, allowing teams to create and track product feedback directly from tickets while monitoring status updates and shipment notifications without manual data entry. Support teams and product managers benefit from faster feedback capture, automated workflow integration, and the ability to keep customers informed about feature releases and bug fixes tied to their original requests.
Vendor Description
Cycle
Cycle is the fastest way for your team to capture product feedback and share customer insights, without the busywork. It helps you gather product information from raw feedback and link it to your roadmap to keep your customers in the loop whenever a feature is shipped or a bug is fixed.
Cycle's Zendesk integration allows you to link your customer tickets to your Cycle workspace and automate your workflow. It's both faster and more effortless than copying information over manually and you'll be able to respond to your customers' requests faster. You'll be able to:
- Create product feedback from Zendesk
- See the status of those feedback in Zendesk
- Get notified whenever something is shpped directly where you collected the feedback
Never loose track of product feedback anymore! 🎉
Installation
Click install to add the widget. Make sure you already have installed the integration from Cycle as well. For more information follow these instructions: https://help.cycle.app/setup/integrations/zendesk
Similar Apps
Select an Address
Zendesk
Choose an email address to be associated with a ticket
Out of Office
Zendesk
Manage, display, and act on the availability of Zendesk Support agents.
Notification App
Zendesk
Broadcast a message to all the agents signed in to your Zendesk account
Asana
Asana Support
Resolve tickets faster and improve cross-functional collaboration with Asana
Google Play Reviews
Zendesk
Integrate reviews from the Google Play store into your Zendesk Support account
Super Admin
Zendesk
Search for agents or end users and update them in bulk
