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Feature
Shortcuts
User Data
Rating
5.0 (4)
3.0 (11368)
Price
$99/mo
Free
Installs
117+
8,052+
Published
Sep 24, 2021
Feb 26, 2013
Last Updated
May 12, 2025
Feb 26, 2013
Version
2.4
3.0.0
Products
Support
Support
Free Trial
Yes (7 days)
No
Which should you choose?
User Data has 7.9K more installs than Shortcuts, suggesting broader adoption in the Zendesk ecosystem.
Shortcuts is rated higher at 5.0 vs 3.0 stars.
User Data is free while Shortcuts is a paid app, which may be a deciding factor depending on your budget.