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Feature
Shortcuts
Time Tracking
Rating
5.0 (4)
4.0 (5675)
Price
$99/mo
Free
Installs
117+
10,613+
Published
Sep 24, 2021
Jun 13, 2014
Last Updated
May 12, 2025
Jun 13, 2014
Version
2.4
3.0.2
Products
Support
Support
Free Trial
Yes (7 days)
No
Which should you choose?
Time Tracking has 10.5K more installs than Shortcuts, suggesting broader adoption in the Zendesk ecosystem.
Shortcuts is rated higher at 5.0 vs 4.0 stars.
Time Tracking is free while Shortcuts is a paid app, which may be a deciding factor depending on your budget.