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Feature
Shortcuts
Five Most Recent
Rating
5.0 (4)
3.0 (8605)
Price
$99/mo
Free
Installs
117+
4,715+
Published
Sep 24, 2021
Mar 13, 2013
Last Updated
May 12, 2025
Aug 24, 2021
Version
2.4
2.3.8
Products
Support
Support
Free Trial
Yes (7 days)
No
Which should you choose?
Five Most Recent has 4.6K more installs than Shortcuts, suggesting broader adoption in the Zendesk ecosystem.
Shortcuts is rated higher at 5.0 vs 3.0 stars.
Five Most Recent is free while Shortcuts is a paid app, which may be a deciding factor depending on your budget.