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Feature
Shopify Premium for Zendesk
Ticket Analytics
Rating
5.0 (1)
4.0 (749)
Price
$24/agent/mo
Free
Installs
74+
1,019+
Published
Oct 17, 2022
Jul 21, 2015
Last Updated
Feb 25, 2026
Feb 9, 2024
Version
5.38.1
1.2
Products
Support
Support
Free Trial
Yes (14 days)
No

Which should you choose?

Ticket Analytics has 945 more installs than Shopify Premium for Zendesk, suggesting broader adoption in the Zendesk ecosystem.

Shopify Premium for Zendesk is rated higher at 5.0 vs 4.0 stars.

Ticket Analytics is free while Shopify Premium for Zendesk is a paid app, which may be a deciding factor depending on your budget.