Display ticket metrics to agents
About Ticket Analytics
Give agents real-time insight on a ticket.
Overview of stats on a ticket
You'll be able to see these stats:
- Relative date when a ticket was created
- Relative date when a ticket was last updated
- How many comments a ticket has
Ideal for organizations that need more insight in a single ticket
Give agents real-time insight on a ticket.
Sparkly, Amsterdam, the Netherlands.
Installation
Zendesk Ticket Analytics Instructions
- Install the app
- Open any ticket
- Enjoy making better decisions with these stats at hand
Overview of stats on a ticket
You'll be able to see these stats:
- Relative date when a ticket was created
- Relative date when a ticket was last updated
- How many comments a ticket has
Ideal for organizations that need more insight in a single ticket
Give agents real-time insight on a ticket.
Sparkly, Amsterdam, the Netherlands.
Have any questions or ideas?
Check out our Help Center.
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