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Feature
Ticket Analytics
Advanced Search Plus
Rating
4.0 (749)
5.0 (7)
Price
Free
$99/mo
Installs
1,019+
520+
Published
Jul 21, 2015
Sep 4, 2024
Last Updated
Feb 9, 2024
Nov 17, 2025
Version
1.2
2.0.1
Products
Support
Support
Free Trial
No
Yes (7 days)
Which should you choose?
Ticket Analytics has 499 more installs than Advanced Search Plus, suggesting broader adoption in the Zendesk ecosystem.
Advanced Search Plus is rated higher at 5.0 vs 4.0 stars.
Ticket Analytics is free while Advanced Search Plus is a paid app, which may be a deciding factor depending on your budget.