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Feature
Ticket Analytics
ChannelReply
Rating
4.0 (749)
4.0 (166)
Price
Free
Paid
Installs
1,019+
1,337+
Published
Jul 21, 2015
Dec 18, 2015
Last Updated
Feb 9, 2024
May 26, 2023
Version
1.2
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 318 more installs than Ticket Analytics, suggesting broader adoption in the Zendesk ecosystem.
Both apps are equally rated at 4.0 stars.
Both apps are free, so you can try each without any cost commitment.