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Feature
ChannelReply
Zendesk Chat
Rating
4.0 (166)
3.0 (5)
Price
Paid
Free
Installs
1,337+
8,741+
Published
Dec 18, 2015
Apr 30, 2014
Last Updated
May 26, 2023
May 7, 2025
Version
2.0.2
1.0.1
Products
Support
Support
Free Trial
No
No
Which should you choose?
Zendesk Chat has 7.4K more installs than ChannelReply, suggesting broader adoption in the Zendesk ecosystem.
ChannelReply is rated higher at 4.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.