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Feature
Marketplace Channels
Ticket Analytics
Rating
5.0 (2)
4.0 (749)
Price
$5/agent/mo
Free
Installs
43+
1,019+
Published
Dec 29, 2020
Jul 21, 2015
Last Updated
Mar 24, 2026
Feb 9, 2024
Version
1.0.2
1.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
Ticket Analytics has 976 more installs than Marketplace Channels, suggesting broader adoption in the Zendesk ecosystem.
Marketplace Channels is rated higher at 5.0 vs 4.0 stars.
Ticket Analytics is free while Marketplace Channels is a paid app, which may be a deciding factor depending on your budget.