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Feature
Marketplace Channels
ChannelReply
Rating
5.0 (2)
4.0 (166)
Price
$5/agent/mo
Paid
Installs
43+
1,337+
Published
Dec 29, 2020
Dec 18, 2015
Last Updated
Mar 24, 2026
May 26, 2023
Version
1.0.2
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 1.3K more installs than Marketplace Channels, suggesting broader adoption in the Zendesk ecosystem.
Marketplace Channels is rated higher at 5.0 vs 4.0 stars.
ChannelReply is free while Marketplace Channels is a paid app, which may be a deciding factor depending on your budget.