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Feature
Marketplace Channels
Zendesk Chat
Rating
5.0 (2)
3.0 (5)
Price
$5/agent/mo
Free
Installs
43+
8,741+
Published
Dec 29, 2020
Apr 30, 2014
Last Updated
Mar 24, 2026
May 7, 2025
Version
1.0.2
1.0.1
Products
Support
Support
Developer
Free Trial
No
No

Which should you choose?

Zendesk Chat has 8.7K more installs than Marketplace Channels, suggesting broader adoption in the Zendesk ecosystem.

Marketplace Channels is rated higher at 5.0 vs 3.0 stars.

Zendesk Chat is free while Marketplace Channels is a paid app, which may be a deciding factor depending on your budget.