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Feature
Zendesk Chat
ChannelReply
Rating
3.0 (5)
4.0 (166)
Price
Free
Paid
Installs
8,741+
1,337+
Published
Apr 30, 2014
Dec 18, 2015
Last Updated
May 7, 2025
May 26, 2023
Version
1.0.1
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
Zendesk Chat has 7.4K more installs than ChannelReply, suggesting broader adoption in the Zendesk ecosystem.
ChannelReply is rated higher at 4.0 vs 3.0 stars.
Both apps are free, so you can try each without any cost commitment.