Reporting and Analytics

TimeLog by Proventic

Proventic

Paid

Effortless time tracking with TimeLog in Zendesk

Moesif

Moesif Inc.

Paid

Resolve customer issues faster with Moesif API Analytics

monday.com

monday.com

Paid

Connect your support team to the other teams in the company using monday.com

Survey Tool by Surveypal

Surveypal

Paid

Customizable CSAT, NPS, and CES surveys for Zendesk

Chattermill for Support

Chattermill Analytics Limited

Paid

Get actionable insights from customer conversations.

Ticket Tagging AI by FreeText AI

FreeText AI

Paid

Auto tagging of tickets and sentiment analysis using ChatGPT and LLMs.

Dialogue

Blueleap

Paid

Automate your customer service business process with our Interaction Boards

Geckoboard Dashboards for Support

Geckoboard

Paid

Broadcast real-time Zendesk dashboards so agents can track KPIs and stay on top of queues throughout the day.

Olark live chat

Olark

Paid

Talk to your customers! Win their hearts and drive sales with Olark live chat.

Podio

Adrian Roessler

Paid

Sync tickets and contacts into Podio to route into tasks, customers, or bugs

Gamifier

Gamifier, Inc.

Paid

Gamification and Incentives Platform to engage your team and boost productivity

BrightGauge Software

BrightGauge Software

Paid

Custom dashboards, reporting & scorecards for a real-time view of all your data

Anecdote for Support

Anecdote

Paid

Customer understanding and research platform

RudderStack

RudderStack

Paid

Capture all of the data that Zendesk needs and sends it directly to Zendesk.

Custobar

Custobar

Paid

Unite your support data with all other customer data in Custobar

Intelly

Intelly Solutions AB

Paid

Elevate Zendesk Support with Gamified Dashboards

Cirrus Insight

Jason Hubbard

Paid

Zendesk tickets for Gmail and Google Apps

Agent Activity Tags

BizStudio NZ

$1/agent/mo

Tag the tickets agents work on, not just what they close.

Flare

Faye

Paid

Visualize, analyze, and interact with third-party data inside of Zendesk.

TMetric Time Tracker

TMetric

Paid

Track time on everything you do in Zendesk easily and free

Datapad

Datapad

Free

Track all your Zendesk KPIs in one place.

Bulk Data Manager

Hexerve Solutions

$3/agent/mo

Now manage your Zendesk data in bulk like spreadsheet or Microsoft Excel.

Plecto

Plecto

Paid

Visualize activity data, recognize "wins" and energize teams with competitions!

Involve.ai

Involve.ai

Paid

Help build a value-added customer health dashboard to customers.