Octoboard enables users to create real-time dashboards and reports that combine Zendesk performance metrics with data from over 70 other cloud platforms including Google Analytics, social networks, and e-commerce systems. Teams can share these dashboards via office displays or private URLs to monitor KPIs across multiple data sources in one place, with data stored securely on EU servers and GDPR compliant. The app is beneficial for support teams, marketing departments, and business analysts who need to track performance metrics across multiple platforms simultaneously.
Vendor Description
Build real-time dashboards and reports
Octoboard will help you create live dashboards and send cloud data reports to your customers or team members. You can connect to over 70 cloud data platforms and combine information in live dashboards.
- Powerful and easy to use
Integrates with Google Analytics, proprietary Octoboard web analytics platform, PPC Data Analytics, E-commerce systems and all popular social networks and SEO data points.
Private data sharing in dashboards
Use your office TV or private URL links to share data with your team members. Track latest performance KPI changes from Zendesk and other cloud systems that you use on the same dashboard or report
Secure data usage
Zendesk performance metrics are stored on secure servers located in the EU. Octoboard data handling is fully compliant with GDPR requirements. For more details on privacy and data usage, please visit https://www.octoboard.com/privacy
Installation
Use Add Connection, Add Widget or Add Template menu options to access our Data Connection Wizard.
When prompted, add Zendesk credentials.
Finish by automatically creating pre-defined dashboards or adding Zendesk widgets individually.
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