Yodiz is an agile project management integration that enables support teams to create user stories and issues directly within Zendesk tickets, streamlining handoffs between support and development teams. The app displays associated Yodiz items linked to each ticket, ensuring technical and support groups remain synchronized on work items and priorities. Support and development teams benefit from reduced friction in ticket-to-task conversion and improved visibility across both platforms.
Vendor Description
Yodiz is an Agile based project management tool which helps you to manage your work by dividing, delegating and tracking while experiencing real time collaboration and micro level customization. It offers the complete agility in the way you work, that guarantees total efficiency and productivity. Don’t have a Yodiz account yet? Signup here www.yodiz.com
Yodiz app for Zendesk lets you create Issues and User Stories in Yodiz directly from Zendesk. Your customer support teams can be a lot more efficient with this app. Your technical and support groups will be closely synced to provide best services. Create items with minimal effort and keep your teams collaborated.
Main Features
- Create User Story or Issue according to scope of the ticket.
- Lists the associated Yodiz User Stories or Issues with specified ticket.
Installation
Installation Instructions
In order to install Yodiz app in Zendesk, you require following: 1. Yodiz API Key or find you API Key here. 2. Email 3. Password
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