This app enables Zendesk users to quickly create tasks in Todoist directly from ticket views with a single click, allowing seamless task management and navigation between the two platforms. Support agents benefit from the ability to capture actionable items from tickets and track them alongside other work priorities using Todoist's task organization features like due dates, recurring tasks, and priority levels. The integration bridges personal task management with customer support workflows, helping teams stay organized across both systems.
Vendor Description
Ranked as “the best to-do list right now” by The Verge, Todoist is used by 25 million people to organize work and life and to keep tabs on all those incoming work items. If you don’t already have an account, sign up for free at https://todoist.com.
The Todoist app makes it easy to keep track of your Zendesk tickets. Once installed, the Todoist app will appear on the right-hand side of each ticket view.
Simply sign in to your Todoist account and create a task with a single click. The task will allow you to easily navigate straight back to Zendesk from the main Todoist Apps on desktop or mobile.
Do more with Todoist on desktop and mobile:
- Capture and organize tasks the moment they pop into your head.
- Remember deadlines with due dates.
- Build lasting habits with recurring due dates like 'every Monday'.
- Work together on projects by assigning tasks to others.
- Prioritize your tasks with priorities.
- Track your progress with productivity trends.
Happy organizing!
Installation
Getting started with Todoist is easy:
- You'll need to be an administrator of your Zendesk account to install the app, or ask your administrator to install it for you.
- To install the app, simply click the 'Install' button at the top of this page. See this article for further information about installing Zendesk apps: Managing your installed apps.
- Once you have installed the app, you can find it by pressing the 'Apps' button on any Zendesk ticket view.
- You can now log in to Todoist and start creating tasks for your tickets. If you don't already have a Todoist account you can sign up for free at: https://todoist.com
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