The Printfection Giveaway Links app enables support agents to generate and send branded merchandise redemption links directly from Zendesk tickets, allowing them to reward customers, acknowledge bug reports, or thank community members without leaving their workflow. Each generated link is tied to a specific Printfection Giveaway campaign and can be redeemed for a single swag item, streamlining the process of distributing branded merchandise as part of customer engagement or appreciation initiatives.
Vendor Description
Printfection is a swag management platform which simplifies the buying, managing, and distribution of swag and branded merchandise. Customers like Zendesk, InVision, Airtable and Zapier use Printfection to easily ship swag to customers, leads, and events.
Reward and connect with customers
Reward customers, say thanks to a follower, compensate bug finders, there are so many ways to use swag to connect with your community. Leverage the Printfection Zendesk app to easily generate links to send in your Zendesk tickets. Each link is valid for a single item redemption from one of your Printfection Giveaway campaigns.
Installation
In order to ensure proper installation of this app, just follow the steps outlined below.
- Install the Printfection Zendesk app.
- Go to your instance of printfection.com and then navigate to: Profile menu -> API access. Select your API V2 Key. You must be an admin to view your API key.
- Add a ":" to the end of your API Key.
- Go to to https://www.base64encode.org/ to convert your token to the base64 value.
- Save your Base64 encoded key on the settings page of your Printfection app within your Zendesk account.
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