FreshBooks TimeTracker+ allows Zendesk users to log time directly within tickets and automatically sync that data to FreshBooks for invoicing purposes. The app streamlines time tracking by automatically detecting team members and enabling users to assign time entries to specific FreshBooks projects or clients with service descriptions and work notes. This integration benefits service-based businesses that bill clients hourly, eliminating manual time entry between systems and accelerating the invoicing process.
Vendor Description
FreshBooks Time Tracker+ enables you to track time spent on support tasks in Zendesk and record it in FreshBooks for later invoicing. Assign the time to either a Project or a Client in FreshBooks, specify the service provided, and add notes describing the work. Automatic team member detection reduces the number of tracking steps to the minimum necessary. Once all the data is in FreshBooks, send your invoice and get paid!
Installation
Download and install FreshBooks Time Tracker+ from the Zendesk marketplace. It will appear in the Apps section for any ticket. On the first launch, click Sign In With FreshBooks and provide OAuth credentials. Once authenticated, you’ll see the FreshBooks Time Tracker+ form for recording time in FreshBooks.
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