Copy to Clipboard enables Zendesk agents to copy ticket IDs or URLs to their clipboard with a single click, eliminating multiple steps required for manual copying. The app supports customizable ticket prefixes and helps reduce average handle time for agents who frequently need to reference tickets in external systems. Support teams benefit from faster workflows and lower operational costs through streamlined ticket information sharing.
Vendor Description
What is Copy to Clipboard?
A simple app which allows to copy with one click the Zendesk ticket id or url.
Why you need it?
If your agents have to copy the Zendesk Ticket ID to other systems they have to do multiple clicks in order to get the ticket id. By using this app it is just one click! Reduce the average handle time of your tickets and reduce your cost.
Features
- Copy with one click the the ticket id
- Copy with one click the ticket URL
- Configure any ticket prefix, eg. ZD-122
Installation
Simply click Install and start using the app.
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