Bamzooka is a checklist management app that enables teams to create, schedule, and assign recurring process tasks directly from Zendesk tickets with real-time progress tracking. The app allows users to link checklists to tickets and optionally block ticket resolution until checklist completion, integrating workflow management into the Zendesk support environment. Support teams and operations-focused organizations benefit from standardizing processes, ensuring task accountability, and preventing tickets from closing prematurely.
Vendor Description
Bamzooka is a checklist manager that help teams and businesses document and manage their recurring process. Bamzooka adds workflow to Zendesk. Bamzooka checklists, cards and built-in calendar enable organizations to list process tasks in a form of checklists, assign them to a team and schedule them using a simple but powerful scheduler.
If you don’t already have an account, sign up for free at https://bamzooka.com.
Now it's easier to communicate back and forth between Bamzooka and Zendesk. Once the Bamzooka App is enabled through the Zendesk App Marketplace, simply open a ticket and the Bamzooka widget will appear to the right. From there, you can start a checklist from a ticket and, as an option, block ticket resolution until the checklist is completed.
Installation
To get started with the Bamzooka App for ZenDesk Support, follow these steps:
Install the app from the Zendesk Support App listing page
Click Install and you are good to go!
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