Reporting and Analytics

RD Station

RD Station

Paid

Convert your contacts from Zendesk Chat to Leads in RD Station Marketing in order to build better relationships.

Stella Connect

Stella Connect

Paid

Empower frontline teams with real-time customer feedback, QA, and coaching

Trigger Exporter

Adelante CX

Free

Export Zendesk triggers to CSV for analysis and auditing

Power BI Connector by Tempo

Tempo

$49/mo

Connect Zendesk to Power BI to track tickets with fast and easy analytics.

UserVoice

UserVoice

Paid

Capture feature requests to help your product team make data-driven decisions

Stylo Sentiment Scores

Stylo

Paid

Predictive CSAT and Sentiment Scoring for Zendesk tickets powered by ChatGPT

NETO

Neto

Paid

Track your customer order details.

Mapsly

Mapsly LLC

Paid

Interactive map for geo-analysis, multi-day routing, territories and automation

Gainsight PX

Gainsight, Inc.

Paid

User activity and details for current support request

Smartlook

Smartlook

Paid

Play video recordings with customer's behavior directly in his ticket

Zoho Survey

Zoho Survey

Paid

Boost your customer satisfaction with the right information using Zoho Survey.

AI Tagging and Field Filling

Pluno

Free

Free AI ticket field automation — auto-tag and populate any field.

TalentPop

talentpop

Paid

Connect Zendesk to TalentPop for reporting & CX insights.

Recurring Revenue

Estuate

Paid

Calculates subscription metrics(MRR,ARR) & key forecasts for subscription deals

Skipper

Sparkly

$199/mo

Keep track of your agents' skipping behaviour

FNAC/Darty Connector

Volvox

$2/agent/mo

Connect your Zendesk with FNAC/Darty

Act-On Software

Act-On

Paid

Act-On delivers full buyer journey insights to Zendesk Sell customers

Tableau Connector by Tempo

Tempo

$49/mo

Connect Zendesk to Tableau to track tickets with fast and easy analytics.

BombBomb

BombBomb

Paid

Make Customer Success Personal Again with Video in Zendesk.

AI Ticket Tagger by Labelf

Labelf AI

Paid

Ticket field tagging AI for all languages. Get ChatGPT reply suggestions

Hark

Hark Technologies

Paid

Hark enhances customer experience while increasing agent efficiency.

WelcomeTrack

welcometrack

Paid

WelcomeTrack tracker for client's order

PCI PHI Call Redaction Transcription

CallTutor.com

$9/agent/mo

Secure, same day PCI PHI call transcription and redaction from CallTutor.com

Thought Industries

Thought Industries

Paid

Our App offers you insight into a user's completed & in-progress content.