Browse Zendesk Apps

Draft Proofreading OpenAI Assist

Toru Takahashi

Free

Use OpenAI's ChatGPT to make and profread your ticket response.

AI Knowledge Optimizer

Canadesk

$25/mo

Automatically improve and benchmark your public Knowledge Base with ChatGPT.

Alterra Answers

alterra.ai

Paid

AI for customer support. Instantly resolve Tier 1 tickets.

Shelf for Support

Shelf

Paid

Shelf Answer Assist is the difference in agent efficiency.

Thought Industries

Thought Industries

Paid

Our App offers you insight into a user's completed & in-progress content.

OMQ Assist

OMQ

Paid

AI-powered knowledge base - search answers and automate replies.

Ticket Family by BCR.CX

BCR.CX

$9/mo

Create and link all tickets together like a Family.

S3 by Filestash

Mickael Kerjean

Paid

Attach files and folder from S3

Yext Search

Yext

Paid

Simplify self-service with a world-class search experience that delivers direct answers within Zendesk.

ChatGPT Suggested Reply by Premium Plus

Premium Plus

Paid

Generate replies to customer tickets

Google Drive by helphouse.io

helphouse.io

$3/agent/mo

Attach and upload files to and from Google Drive within Zendesk Support

ChatGPT Ticket Summary by Premium Plus

Premium Plus

Paid

Summarize tickets, capture sentiment and intent.

Torvalds.Dev

Torvalds.Dev

Free

Instant insights from your knowledge base to help Zendesk agents resolve tickets

User Profile

Blue Canary Software Ltd.

$1/agent/mo

Easily see information about the requester in the ticket sidebar

Lightning Macros

Lightning Macros

$5/agent/mo

Enhanced macro functionality. Increase productivity, reduce errors.

ClickHelp Sidebar

Dmitry ClickHelp

Paid

Get instance access to your ClickHelp documentation portal

Yonyx Interactive Decision Trees

Yonyx Inc

Paid

Create Interactive Decision Trees for Technical Support with Zendesk.

AI Knowledge Base by Macha

Macha AI

Paid

Search your knowledge sources with AI from inside Zendesk

RightPage

RightPage Inc.

Paid

AI-assisted ticket response drafts/edits based on help center and ticket context

Campfire

Pluscloud

$1/agent/mo

The quickest way to ask other agents to look at the ticket you are working on

Google Address Autocomplete for Help Center

Zenplates

$49

Add Google Address Autocomplete to your help center

Cincopa for Zendesk

Cincopa

Paid

Streamline your support with video, audio and images

Organization Notes

David

$1/agent/mo

Quickly display your Organization Notes.

Macro Suggestions Orion

Orion

$4/agent/mo

Power your CRM with Orion and reduce churn!