The Voys app enables Zendesk agents to record and send voice messages directly to customers' WhatsApp accounts with a single click, requiring only a one-minute admin setup. This feature allows support teams to deliver more personal, conversational interactions that increase engagement and conversion rates, particularly benefiting sales and customer success teams seeking to humanize their communication.
Vendor Description
Speak the language of your customers by sending them voice notes directly from Zendesk to their WhatsApp in just one click. This is the first app on the Zendesk Marketplace to offer this service. We previously built a private version but we’re excited to roll this out to everyone! How it works for your agents:
Open the app
Click on record
Send It’s that simple. The admin only needs to do a seamless one minute setup. Your customers will receive an audio message on their WhatsApp so they’ll feel like they’re chatting with a real person. Connect with your customers like never before. Teams who’ve used this for sales experienced a significant improvement in conversion. Ready to get started? Get the Voys app now!
Installation
Hurry up and download Voys while it’s still free! To reward you for being an early adopter, you’ll get to use Voys for free for a limited time. Starting in December, the app will require a paid subscription (pricing will be super competitive). Here’s how to get started:
Install Voys by clicking on the “Install” button
Sign up to authorize your account by filling out this form https://getvoys.com/signup That’s it. Your account will be activated within minutes. Thank you for choosing Voys!
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