The User Profile app displays customer information directly in the ticket sidebar, including contact details, tags, notes, descriptions, and custom user fields, eliminating the need to navigate away from the ticket. Support agents benefit from quick access to comprehensive customer data that helps them provide personalized and informed assistance without context-switching.
Vendor Description
See contact information, tags, notes, descriptions, and custom user fields without travelling to the user page. Everything you need to know about your customer is available at a glance.
Installation
Just click install! Afterward you can select which custom user fields to display, and whether or not you want to show notes, descriptions, and tags from the app settings page.
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