The Time Zones app enables Zendesk agents and support teams to instantly convert times between customer and agent locations without leaving the platform, streamlining meeting scheduling and eliminating confusion across global support operations. Support teams managing customers across multiple time zones benefit from the app's ability to quickly display local times for both parties and identify optimal meeting windows. The tool reduces miscommunication and scheduling errors inherent in coordinating support across different time zones.
Vendor Description
Simplify Global Support with Time Zone Conversion
Enhance your support operations with our powerful time zone converter app. Perfect for support teams, managers, and agents who work with customers across different time zones:
- Instantly convert times between customer and agent locations without leaving Zendesk
- Schedule meetings efficiently by finding optimal times that work for all parties
- Avoid confusion by clearly displaying local times for both you and your customers
With a simple, intuitive interface, you can convert time zones in seconds, eliminating the frustration of scheduling across global time differences. Save time, reduce miscommunication, and provide more accurate support.
About Two Thumb Apps
Founded in 2024, Two Thumb Apps builds tools based on years of real-world experience supporting customers with Zendesk. With efficiency, accuracy, and agent experience in mind, we strive to make a meaningful impact on how your team operates.
For more information, visit our website: Two Thumb Apps
Installation
Getting started with our Time Zone Converter is quick and easy:
- Click Install in the Zendesk Marketplace to add the app to your instance
- Open the settings page in the left sidebar to automatically create the organization time zone field
- Set the time zone for user and organization profiles
- Start converting times immediately with no additional configuration needed
For more detailed app guides visit our website: Two Thumb Apps
Similar Apps
Time Tracking
Zendesk
Helps you track time spent on tickets.
User Data
Zendesk
Displays information about the ticket requester and requesters organization.
Ticket Field Manager
Zendesk
Allow an admin to configure ticket fields to be required, hidden, or made read-only.
Five Most Recent
Zendesk
Display the five most recent tickets the requester has submitted
Tables
Sparkly
Tables in tickets, finally.
Ticket History
Zena Hirsch
Displays recent tickets in the ticket sidebar.
