The Ticket Field Importer app enables users to bulk create new dropdown ticket fields or update existing ones by uploading a CSV file through a browser-based interface. All data processing occurs locally in the browser with no external data transmission or storage, making it useful for Zendesk administrators who need to manage multiple ticket fields efficiently without manual entry.
Vendor Description
This app provides a UI to upload a CSV file which can be used to create new dropdown ticket fields or update existing ticket fields.
Data Usage Disclosure
All data is processed locally in the browser. No data is sent to, fetched from, or stored on external service. Please visit our data disclosure policy page for more specific information about this app.
About Eastern Logic
We strive to provide thoughtful solutions for organizations using Zendesk. Our solutions range from the simple apps that add a key piece of missing functionality, to bespoke consulting engagements implementing highly complex workflows. We welcome feedback on existing apps as well as enquiries about custom solutions. Please leave a review below or get in touch with us here.
Installation
It's pretty simple. All you have to do is install the Ticket Field Importer app to use it immediately. Just make sure to format the CSV file as indicated by this Zendesk Help Center article. /n/nTo use the app, just select the field you want to update, choose the corresponding CSV file with the file selector, and then submit. After you confirm, the status of the upload will be shown.
Similar Apps
Time Tracking
Zendesk
Helps you track time spent on tickets.
User Data
Zendesk
Displays information about the ticket requester and requesters organization.
Ticket Field Manager
Zendesk
Allow an admin to configure ticket fields to be required, hidden, or made read-only.
Five Most Recent
Zendesk
Display the five most recent tickets the requester has submitted
Tables
Sparkly
Tables in tickets, finally.
Ticket History
Zena Hirsch
Displays recent tickets in the ticket sidebar.
