The Tasks and Subtickets app enables agents to create, organize, and complete tasks directly within tickets, with the ability to save reusable task lists and convert tasks into new sub-tickets using predefined templates. Support teams benefit from improved workflow efficiency through task templates, automatic tagging of completed and pending tasks, and the ability to quickly apply standardized task lists to recurring ticket types.
Vendor Description
When you start using the Tasks and Subtickets app, you'll quickly appreciate how effortless it is to create, rearrange, and complete tasks on the go. For task lists that you frequently use, you can save them for easy reuse and apply them to any ticket whenever necessary. And that's just the beginning. This powerful project management tool offers much more, helping you achieve greater efficiency and organization within Zendesk.
Features:
Create, rearrange, and complete ad-hoc tasks on any ticket.
Convert tasks into new tickets using configured ticket templates.
Save task lists and ticket templates for future reuse.
Automatically create sub-tickets within task lists. (Comming Soon)
Develop ticket templates for frequently needed tickets.
Add tags for completed and pending tasks in the ticket.
About Saasly:
- Saasly is an iPaaS company specializing in crafting plugin applications and integrations tailored to your business requirements. Be sure to visit our website for more information!
For Demo ( or ) Customization:
- Please reach out to us ( [email protected] )
Please contact us to opt out of providing credit card information during the installation process and to access the free trial.link
Installation
Go to this URL for deatialed installation guide: https://saasly.in/apps/userguide/how-to-install-tasks-and-subtickets-by-saasly
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