Signature 4 Groups enables Zendesk admins to configure unique agent signatures for each support group, with placeholders automatically populated based on the ticket's assigned group. The app prevents ticket submission without a group assignment, ensuring signatures are always correctly applied to outgoing messages.
Vendor Description
Signature 4 Groups allows your Zendesk admin to set a different agent signature for every group. And this is how it works:
- The admin defines one signature for every group. Any Zendesk placeholder can be used.
- Within a ticket the app will change the agent's signature according to the group.
- If no group has been selected, the app will disable the submit button.
Installation
Please follow the steps outlined on our website
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