The Ticket Copier app enables support agents to efficiently transfer key ticket information from one ticket to another in Zendesk, including external ID, status, type, priority, subject, description, and tags. This tool helps support teams maintain information consistency across related tickets and streamline ticket management workflows by eliminating the need to manually re-enter data.
Vendor Description
Savoir Tecnologia - Ticket Copier
Simplify ticket management in Zendesk with our Ticket Copier application. This app allows for the efficient transfer of crucial information from one ticket to another, providing greater convenience and effectiveness in the process.
With Ticket Copier, you can easily select source and destination tickets, quickly and accurately copying essential data such as external_id, status, type, priority, subject, description, tags, and more. Streamline your support routine, improve information consistency, and optimize the user experience with this powerful tool from Savoir Tecnologia. Transform ticket management into a simple and effective task with Ticket Copier.
Installation
Installation is simple. Simply search for the Savoir Ticket Copier app in the Zendesk Apps Marketplace and click Install.
You already be able to use the app in your Zendesk.
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