Queuerious displays real-time call queue statistics to agents, including total calls waiting, available agents, average wait time, and longest wait time. The app is designed for organizations using Zendesk Talk who want agents to have immediate visibility into queue conditions and customer wait times.
Vendor Description
Give agents real-time insight of your call queue.
Overview of the total call queue
You'll be able to see these stats:
- Total calls in queue
- Agents available/online
- Average wait time
- Longest wait time
Ideal for organizations that need more insight in their real-time Zendesk Talk Queue
Give agents real-time of your call queue.
Sparkly, Amsterdam, the Netherlands.
Installation
Zendesk Talk Queuerious Instructions
- Install the app
- Open the app in the top menu
- Enjoy making better decisions with this real-time information at hand
Overview of the total call queue
You'll be able to see these stats:
- Total calls in queue
- Agents available/online
- Average wait time
- Longest wait time
Ideal for organizations that need more insight in their real-time Zendesk Talk Queue
Give agents real-time of your call queue.
Sparkly, Amsterdam, the Netherlands.
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