PDF Viewer Pro enables Zendesk agents to view PDFs directly within the agent interface or in a new tab without downloading files to their local computer. The app displays all PDFs from a conversation in a sidebar for quick access and allows agents to download files when needed, eliminating workflow interruptions and improving efficiency.
Vendor Description
The best way to view PDFs with Zendesk
Join dozens of other organizations opening hundreds of PDFs each month inside of their agent view without the need to download them.
The days of downloading PDFs to view them are over. When you first start using PDF Viewer Pro, you'll notice that you can easily see all of the current conversation's PDFs in the side bar. Your files can open in a window so you can view them without downloading to your local computer or even leaving your agent view.
Once you install this app, you will also be able to
- Open PDFs in a new tab
- Download PDF if needed
Built by Blue Canary Software and our amazing users.
Installation
1) Click Install 2) Please check to ensure you don't have "Require authentication to download attachments" enabled 3) Boom- that's it!
Troubleshooting
- Contact us: [[email protected]](mailto:[email protected] Zendesk help page
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