MP4 Viewer Pro enables Zendesk agents to preview MP4 video files directly within the ticket sidebar without downloading them. The app displays all MP4s from the current conversation in an accessible popup interface, streamlining agent workflows and reducing the time spent managing file downloads.
Vendor Description
The ultimate solution for viewing MP4s with Zendesk
Join a growing number of organizations leveraging our tool to open hundreds of MP4s each month directly within their agent view, eliminating the need for downloads.
Gone are the days of downloading MP4s just to preview them. With MP4 Viewer Pro, you'll immediately notice how you can seamlessly access all of the current conversation's MP4s in the sidebar.
Proudly built by Blue Canary Software and our incredible users.
Installation
1) Click Install 2) Please check to ensure you don't have "Require authentication to download attachments" enabled 3) Boom- that's it!
Troubleshooting
- Contact us: [[email protected]](mailto:[email protected] Zendesk help page
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