This app enables Zendesk agents to preview HEIC image attachments directly within tickets without downloading or converting files, improving support efficiency for iPhone and iPad users. It processes HEIC files locally without requiring external servers, streamlining ticket resolution for support teams handling mobile device-related issues.
Vendor Description
- Preview HEIC image attachments right within your ticket
- Support your iPhone / iPad customers more efficiently
- No more downloading or converting HEIC files before viewing them
This app does not involve third party/external servers to provide the HEIC preview.
If you have any questions don't hesitate to reach out to [email protected]
Installation
- Click install.
- Open a ticket that contains HEIC attachments
- Open the app and you should see the name of your HEIC attachments.
- Click on the name.
- Celebrate
If you have any questions feel free to reach out to [email protected]
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