The Drupal integration provides two modules: Remote Authentication enables single sign-on between Zendesk and Drupal sites, automatically logging in users across both platforms, and the Zendesk Feedback Tab allows site administrators to embed a configurable feedback widget on their Drupal site with granular permission controls. This integration benefits Drupal site owners seeking to streamline user authentication and collect customer feedback without requiring separate logins.
Vendor Description
There are currently two modules available Zendesk and Drupal-support sites:
Remote Authentication
Remote authentication module allowing for single sign-on between Zendesk and Drupal-supported sites, so that users logged into your site are automatically logged into your Zendesk.
Zendesk Feedback Tab
Easily add a Zendesk feedback tab to your Drupal site. Configure the tab online and use Drupal permission to determine if the tab is shown for anonymous users, authenticated users, or a restricted role.
Installation
Remote Authentication
Set up is simple. Visit http://drupal.org/project/zendesk to download the module.
Once downloaded, install into your Drupal environment.
Log into your Zendesk account as an administrator and navigate to Settings - Security - Single Sign-On.
Enable the "JSON Web Token" strategy.
Insert the remote authentication url: http://yoursite.com/services/zendesk (optionally you can insert your logout url: http://yoursite.com/logout)
Go to admin/config/people/zendesk and fill in the url of your zendesk support page (e.g. http://yourdomain.zendesk.com) together with the secret key
** Zendesk Feedback Tab**
Visit https://drupal.org/project/zendesk_feedbacktab to download the module and for setup instructions.
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