CSV Ticket & User Exporter enables Zendesk Support users to download tickets and users as CSV files with customizable field selection, including all standard and custom ticket fields. The app offers filtering capabilities by ticket creation date, status, type, priority, requester, assignee, and for users by creation date, status, organization, tags, and user type, with all processing performed client-side to ensure data privacy. This tool benefits support teams and administrators who need to extract, analyze, or migrate Zendesk data without relying on server-side processing.
Vendor Description
CSV Ticket & User Exporter allows you to download tickets and users as CSV. The exported CSV includes all the elements from the ticket.
The application also allows the user to export custom Ticket fields.All processing is performed on the client side.
This means that your information never leaves Zendesk while the CSV export is being built.
You’ll be able to:
Export Tickets and Users
Export filtered tickets depending on Ticket Create Date, Status, Type, Priority, Requester name and Assignee name
Ability to select the system fields to be exported
Ability to export tickets with all the custom fields
5.Export filtered users depending on User Create Date, Status, Organization name,Tags and User Types
Installation
1.Sign in to your Zendesk Support account, then click the Admin icon in the sidebar.
Select Apps > Marketplace, then find the Ticket export to CSV app and click the title.
On the Ticket export to CSV app page, click Install app in the upper-right corner.Configure the app settings.
Click Install to complete the setup, then refresh your browser.
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