The Arrivy integration allows Zendesk users to automatically trigger field service tasks in Arrivy's operations platform, eliminating manual data entry between sales and operations teams. Field technicians can report progress, access ticket details, capture images, and complete paperwork within Arrivy, while office and sales teams gain real-time visibility into job status and assigned personnel through an embedded panel in Zendesk. This streamlines the sales-to-operations handoff for service businesses by creating a single source of truth across customer support and field operations.
Vendor Description
The Arrivy Operations Cloud™ has been designed to help service businesses provide deep customer engagement and real-time operational connectivity on the day of service and beyond.
Enhance the efficiency of your field operations by leveraging Arrivy's powerful Zendesk integration. Equip your field team with the tools they need to thrive, allowing them to seamlessly report progress on their jobs, access essential data, capture images, and complete paperwork directly within the Arrivy app.
Optimize your office team's planning efforts with Arrivy, as Zendesk tickets are seamlessly synced for their ease. Stop the manual back and forth and unnecessary data copy pasting with Arrivy's powerful integration. That's not all, keep your sales team on Zendesk well-informed by providing a comprehensive view of field operations through Arrivy's embedded app panel. From reviewing assigned field personnel to tracking the current job status, empower your team to perform at their best.
Experience the benefits of enhanced communication and efficiency throughout your organization. Ensure a smooth transition from sales to operations with Arrivy and Zendesk and make sure that you never have to search for data ever again.
Installation
Navigate to the Arrivy app listing within the Zendesk Marketplace and click Get App. Then provide your Zendesk subdomain by following the prompt. It will redirect to App installation. Click to sign in to your Arrivy Account to complete the OAuth authentication flow. Once done, hit the Install button to complete the App installation. Now your Zendesk has been connected with your Arrivy Account.
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