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Feature
Ticket Analytics
SweetHawk Suite
Rating
4.0 (749)
5.0 (9)
Price
Free
Paid
Installs
1,019+
537+
Published
Jul 21, 2015
Dec 13, 2024
Last Updated
Feb 9, 2024
Mar 16, 2026
Version
1.2
2.0
Products
Support
Support
Free Trial
No
No
Which should you choose?
Ticket Analytics has 482 more installs than SweetHawk Suite, suggesting broader adoption in the Zendesk ecosystem.
SweetHawk Suite is rated higher at 5.0 vs 4.0 stars.
Both apps are free, so you can try each without any cost commitment.