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Feature
Shopify Premium for Zendesk
Intercom
Rating
5.0 (1)
4.0 (602)
Price
$24/agent/mo
Paid
Installs
74+
592+
Published
Oct 17, 2022
Nov 13, 2014
Last Updated
Feb 25, 2026
Oct 18, 2023
Version
5.38.1
1.4
Products
Support
Support
Free Trial
Yes (14 days)
No
Which should you choose?
Intercom has 518 more installs than Shopify Premium for Zendesk, suggesting broader adoption in the Zendesk ecosystem.
Shopify Premium for Zendesk is rated higher at 5.0 vs 4.0 stars.
Intercom is free while Shopify Premium for Zendesk is a paid app, which may be a deciding factor depending on your budget.