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Feature
Intercom
ChannelReply
Rating
4.0 (602)
4.0 (166)
Price
Paid
Paid
Installs
592+
1,337+
Published
Nov 13, 2014
Dec 18, 2015
Last Updated
Oct 18, 2023
May 26, 2023
Version
1.4
2.0.2
Products
Support
Support
Free Trial
No
No
Which should you choose?
ChannelReply has 745 more installs than Intercom, suggesting broader adoption in the Zendesk ecosystem.
Both apps are equally rated at 4.0 stars.
Both apps are free, so you can try each without any cost commitment.