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Feature
External ID Editor
Ticket Field Manager
Rating
5.0 (1)
3.0 (13)
Price
$1/agent/mo
Free
Installs
5+
5,335+
Published
Oct 18, 2024
Oct 11, 2019
Last Updated
Sep 3, 2025
Aug 5, 2020
Version
1.0.3
3.0.1
Products
Support
Support
Free Trial
Yes (7 days)
No
Which should you choose?
Ticket Field Manager has 5.3K more installs than External ID Editor, suggesting broader adoption in the Zendesk ecosystem.
External ID Editor is rated higher at 5.0 vs 3.0 stars.
Ticket Field Manager is free while External ID Editor is a paid app, which may be a deciding factor depending on your budget.