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Feature
External ID Editor
Time Tracking
Rating
5.0 (1)
4.0 (5675)
Price
$1/agent/mo
Free
Installs
5+
10,613+
Published
Oct 18, 2024
Jun 13, 2014
Last Updated
Sep 3, 2025
Jun 13, 2014
Version
1.0.3
3.0.2
Products
Support
Support
Free Trial
Yes (7 days)
No
Which should you choose?
Time Tracking has 10.6K more installs than External ID Editor, suggesting broader adoption in the Zendesk ecosystem.
External ID Editor is rated higher at 5.0 vs 4.0 stars.
Time Tracking is free while External ID Editor is a paid app, which may be a deciding factor depending on your budget.